Most growing tech companies treat contracts as necessary paperwork.
We see contracts differently.
Your contracts are your strongest asset and deserve strategic infrastructure that protect revenue, accelerate growth, and create your competitive advantage.
We provide Strategic Contract Advisory services focused on technology and SaaS agreements, with specialized knowledge in license agreements, master service agreements, partnership relationships, hosting agreements – and the contract operations environment and pricing methodologies necessary to support growth and client retention. Having negotiated hundreds of software licenses and service agreements, we help technology companies and enterprises structure deals that balance innovation with risk management. Our approach combines practical business acumen with technical contract expertise to deliver agreements that protect your interests and enable growth.
The Challenge:
A mid-stage healthcare SaaS company discovered significant revenue leakage—billing didn’t match contract terms, and renewal dates were being missed across their 200+ customer base.
Our Approach:
Conducted comprehensive contract audit, rebuilt pricing structures to align with their cost model, implemented renewal tracking system, and created standardized billing protocols.
The Outcome:
Recovered $340K in unbilled revenue within 90 days. Reduced billing disputes by 80%. Zero missed renewals in the following 12 months.
The Challenge:
Enterprise deals were stalling in legal review for 45-60 days. Sales team losing deals to competitors who could move faster.
Our Approach:
Designed tiered contract framework with pre-negotiated fallback positions. Built approval workflows that matched deal complexity. Created negotiation playbooks for sales team.
The Outcome:
Average contract cycle reduced from 75 days to 21 days. Win rate on enterprise deals increased 35%. Sales team empowered to negotiate within guardrails.
The Challenge:
Early-stage SaaS company was offering free pilots and no-charge implementations, with a problematic (and complex!) pricing model that created cliffs – they were getting paid less as customers used more. Revenue didn’t align with customer value delivered or costs incurred.
Our Approach:
Redesigned commercial model from the ground up. Eliminated free pilots in favor of paid proof-of-concept engagements. Restructured implementation fees to recover costs. Built tiered pricing that scaled with customer usage and value, removing cliffs and aligning revenue with delivery.
The Outcome:
Client attracted higher value customers almost immediately. Pricing model supported healthy unit economics as customers grew. Sales team empowered to articulate value at every tier without undermining profit margins. Pricing was simple, yet flexible with built-in guardrails.
Kara Dowdall built Intellect Health™ after over two decades navigating contract complexity in healthcare technology – from early-stage startups to enterprise-scale operations.
Her edge? She speaks both languages fluently: the legal precision of contract terms and the operational reality of business execution. While others get stuck in contract clause debates, Kara sees the bigger picture using her experience in healthcare and tech operations – how each agreement impacts revenue, operations, and strategic positioning.
Over her career, she’s closed more than $1 billion in commercial agreements. That experience taught her that the best contracts aren’t just legally sound – they’re business accelerators. They protect revenue, enable deals, and create terms competitors can’t match.
Clients don’t get a contract negotiator. They get a strategic partner who understands that every clause, every pricing structure, and every obligation flows through to business outcomes.
Our approach is built on a simple premise: contract operations should mirror the sophistication of your business model.
We don’t provide generic legal templates or one-size-fits-all advice.
We architect custom contract approaches designed for how your specific business creates, captures, and scales revenue.
We build scalable and resilient contract solutions including pricing models, contract infrastructure, contract workflows – to help you attract new customers and keep the ones you have.
We start by understanding your passion behind your product, your customers, how you generate revenue, how you price, your successes and your learning experiences. We dig to understand where complexity lives, and what deals look like at different stages of your growth. Contract strategy follows business strategy – never the other way around.
We build systems that work today and scale tomorrow. Whether you’re closing 10 deals or 100, your contract operations should support velocity without creating bottlenecks or exposing unnecessary risk. Knowledge transfer? Yes. We build capability, not dependency. Every engagement includes framework transfer so your team can operate the systems we create.
The details matter. Pricing tables that align with your cost structure. Renewal language that protects recurring revenue. Approval workflows that match your sales cycle and risk tolerances – without slowdowns. We obsess over how contract language intersects with your operations and revenue ops so your deals close faster and your revenue is protected – and you can deliver.
INTELLECT HEALTH™, LLC BASED IN SAN DIEGO | SERVING CLIENTS ACROSS THE COUNTRY
RESILIENCE UNDER PRESSURE
The protea is one of the world’s most resilient flowers, thriving in harsh and challenging conditions, adapting to its environment, and becoming stronger through adversity.
That resilience is what we build into your contract operations. Systems designed to handle complexity, scale with growth, and turn challenges into competitive advantages.
(Our Founder also grows them. Because details matter, even in gardening.)
